Author - Doug Scavezze

What We See vs. What We Know

The Fundamental Attribution Error references a tendency we have as humans to attribute another person’s action to their personality, often labeling them in the process, and our own actions are attributed to our external situation or circumstances.  For example, we see someone cut in line way up ahead of us to get to the front...

Assumptions Can Kill Connection

Let’s face it: We make assumptions about almost everything, including ourselves.  How many times have we said, “I got this!” and the result didn’t match our assumption? We tell people what we think is happening in the world, based on what we have seen or heard on the news or social media. We give...